Improved ticket categorisation

As a preliminary step towards the improvement of the ticket listing we mentioned previously, we are updating the way ticket listing works to include an additional level of categorisation. The ticket listing will be automatically sub-categorised into coverage areas to help users find the ticket that is most appropriate for them more easily.

After the user has selected an operator, they will be presented with a list of coverage areas. The user can then select which area is most appropriate to get to a list of tickets that can be used there. 

Ticket listing now has an additional step to select coverage.

Ticket listing now has an additional step to select coverage.

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Introducing operator contact details & improvements to help users find tickets

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Customer Support now enabled for myTrip in Passenger Cloud