Introducing operator contact details & improvements to help users find tickets

Recently we updated ticket listings with an additional level of categorisation, which was a preliminary step to improving the way users discover tickets on myTrip.

In the next update, coming next week, users will be able to see a brand logo for each operator that they tap on and an option to view individual operator contact details.

A screenshot of the operator coverage area view, showing operator logo and link to operator details in the myTrip app.

A screenshot of the operator coverage area view, showing operator logo and link to operator details in the myTrip app.

A screenshot of the operator details view, showing operator logo and contact information in the myTrip app.

A screenshot of the operator details view, showing operator logo and contact information in the myTrip app.

Coverage subcategories also have a new design that displays the coverage area name, where it is and a link to a map that shows it.

A screenshot of the ticket coverage subcategory view, showing coverage information in the myTrip app.

A screenshot of the ticket coverage subcategory view, showing coverage information in the myTrip app.

Recently purchased tickets now contain the name of the operator they belong to.

A screenshot of the ticket list view, showing recently purchased tickets in the myTrip app.

A screenshot of the ticket list view, showing recently purchased tickets in the myTrip app.

Previous
Previous

Off-peak and end-of-service tickets available

Next
Next

Improved ticket categorisation