Pausing auto-refresh for website departure boards

Please note: this applies to myTrip website customers only. If you are interested in a myTrip website, please contact [email protected]

We are implementing a change to make live departure boards on websites more accessible to a wider range of people (i.e. those with cognitive disabilities and screen reader users).

A pause capability has been designed to give people more time to understand departure boards by being able to switch the auto refresh off and on as required. This is part of our continuing efforts to support recommendations based on the WCAG 2.1 (Web Content Accessibility Guidelines).

Users can deselect the Auto Refresh checkbox to pause the live feed

Users can restore the live times using the Refresh button or by re-selecting Auto Refresh

When auto refresh is turned off, real-time indicators are replaced with a pause icon. The text above the departure board indicates when the live times were last updated.

The new design elements are themed to each operator and incorporate the operator’s accent colours. The ability to pause the auto refresh will be made available on websites from 26th July.

If you have any questions at all, just drop us a line at [email protected]