Expanding NFC suppression in the app

To reduce the risk of accidental payment from mobile payment apps, such as Google Wallet or Apple Pay, we are increasing the parts of the myTrip app where NFC is being suppressed.

NFC is the technology used by mobile devices to make contactless payments. This needs to be suppressed when a customer is placing their device near a ticket machine to scan their mobile ticket to ensure that a mobile payment is not made unintentionally.

Currently, NFC is suppressed on the active ticket screen where a QR code is displayed and also on the ticket activation screen. This will now also include the customer’s ticket list and the expired ticket screen to accommodate situations where a customer may be presenting their phone to a ticket machine before the correct screen is displayed.

This update will be released in the myTrip app from version 45, available in app stores from 3rd July 2023.