Limiting the availability of fixed-date tickets

To support scenarios where it is beneficial to limit the sales of fixed-date tickets, we now allow operators to set a limit on the number available.

For example, if there are capacity limitations on a particular service, such as a school route, an operator can set the number of tickets available to the number of seats available. Or, to support a marketing campaign an operator can create a ticket at a special price but limit to a specific number of purchases.

When the set number of tickets has been sold, the ticket will be automatically removed from sale to prevent further purchase. 

Previously, such scenarios were only possible by manually monitoring the ticket numbers sold and moving the ticket to unavailable when it reaches a threshold. With this change your Customer Success Manager (CSM) can now set a total number of tickets available for sale when setting up a new fixed date ticket.

Once the ticket is set up and tickets start to sell, your CSM or our Help Desk team will be able to see the number of tickets available, should you need to access that information.

This change will be made available on 31st July 2024. For any questions, please contact your Customer Success Manager.